About this storefront
SprocketBay is the storefront brand of Spocket Bay, at Unit 105, 11127 15th Street NE, Calgary, AB. The contact number is 888-400-7221.
SprocketBay distributes bicycle and e-bike parts to individuals and businesses. Complete bicycles are outside this shop’s offering.
What the preview allows
Browse products, compare information and prepare a local cart. The preview does not accept orders or payments, reserve inventory, create customer accounts or transmit online support requests.
Any checkout or account screen shown is part of the preview. A completed screen is not an order confirmation or an agreement to supply goods.
Product information and compatibility
Check the exact part reference, dimensions and manufacturer specifications when selecting a component. Images and category labels alone do not establish compatibility.
The preview catalogue, displayed prices and availability are subject to confirmation before online purchasing opens. This statement does not remove any protections that apply to a completed purchase.
Markets and purchase information
The Canada market uses Canadian dollars (CAD); the United States market uses US dollars (USD). Changing the market changes the shopping context and does not itself arrange currency conversion or payment.
When purchasing opens, review the final prices, taxes, shipping charges, delivery information and purchase terms before confirming an order. Business account arrangements will require their own confirmed terms.
Ordering, payment and cancellation
When online purchasing opens, review the items, quantities, currency, item prices, taxes, delivery charges and order total before submitting an order. Available payment methods and payment timing will be explained before purchase.
The final sales terms will explain when an order is accepted and how to request a change or cancellation. Cancellation deadlines, any applicable charges and the handling of payment authorizations remain to be confirmed; this draft does not promise that every order can be changed or cancelled.
This remains a policy preview: no order, charge or cancellation request is processed here. Rights and remedies provided by applicable law remain unaffected.
Your rights and questions
These draft terms do not waive rights or remedies provided by applicable law. The return offer and any commercial warranty sit alongside those protections.
For questions about a part, the shop or these preview terms, call 888-400-7221.
