The 45-day offer
The 45-day return offer is confirmed. The event that starts that period, item-condition requirements and any product-specific conditions have not yet been finalized.
Read the complete return terms available at purchase before relying on the offer for a particular component.
Prepare your enquiry
For a return question, call 888-400-7221. The part reference, a description of the concern and any purchase record will help explain what you need.
Please contact us before sending a parcel so the correct destination and next steps can be confirmed. The Calgary business address is not a confirmed return-shipping address.
Return shipping and refunds
Return-shipping responsibility, any applicable fees, refund methods and processing timelines will be stated in the final policy. This preview does not promise prepaid labels, free returns or a particular refund date.
No return request or refund can be submitted through the current storefront preview.
Defects and your rights
A change-of-mind return and a concern about a defective part can involve different rights and remedies. Describe the issue when you contact us so the appropriate next steps can be considered.
The voluntary 45-day offer does not limit rights or remedies provided by applicable consumer law. Warranty information is available on the Warranty page.
